Frequently Asked Questions

Leasing Information

What types of tours are offered?

At LaVista Crossing, we offer in-person tours and video-tour options of our one-, two-, and three-bedroom apartment homes and our townhomes in Tucker, GA. Walk-in visitors are welcome based on availability, though scheduling an appointment is recommended for the most seamless experience.

What lease terms are available?

LaVista Crossing offers lease terms that may vary by apartment home and availability. Please contact our leasing team or generate a personalized quote on our website for the lease terms currently available for your preferred home and move-in date.

How do I apply?

At LaVista Crossing, click the "Apply Now" button on our website, browse the available floor plans, select your desired apartment home and move-in date, and follow the prompts to begin your online application. Our leasing team is available to assist with any questions.

What are the application and move-in fees?

At LaVista Crossing, an application fee may apply for each applicant in the amount of $75 per adult, and an administrative fee may apply per apartment home in the amount of $250. All occupants 18 years of age or older must complete an application. Because fees and promotions may change, please contact our leasing team or generate a personalized quote for current amounts.

What are the monthly fees in addition to rent?

At LaVista Crossing, monthly charges in addition to base rent may include water and sewer, trash, pest control, internet service, and other applicable community or lease-related charges. Please review a personalized quote with our leasing team for the complete and current monthly cost of your selected apartment home.

What utilities do residents need to set up?

At LaVista Crossing, residents must establish electric service with GA Power before move-in. Water, sewer, trash, pest control, and community bulk internet services are billed as outlined in the lease and resident account, so residents should review their personalized quote and move-in instructions for exact details.

Is renters' insurance required?

Yes. At LaVista Crossing, residents must maintain renters' insurance with at least $100,000 in liability coverage and provide proof of coverage as required by the lease. Every adult member must be named on the policy and Lavista Crossing - Pegasus Residential must be named as the Additional Insured Party. A liability-only option may be added if compliant coverage is not provided; this option does not protect a resident's personal belongings.

When is rent due and how can I pay?

At LaVista Crossing, rent is due on the 1st of each month including holidays and weekends, with a grace period through the 3rd and Late Fees applied on the early morning of the 4th of each month. Residents may make payments through the online resident portal using the available electronic payment methods. Other payment requirements may apply based on account status, so residents should review their lease or contact the leasing office with questions.

What are the credit and income qualifications?

At LaVista Crossing, all applicants are evaluated under the community's resident screening criteria, which include income verification, which includes combined household gross income meeting a minimum of 3 times the monthly base rent amount, credit, rental history, and background screening. Valid supporting documentation is required. We encourage everyone to apply and contact our leasing team for current qualification details.

What happens if a roommate does not qualify?

At LaVista Crossing, every adult applicant must independently satisfy the applicable resident screening criteria. If a roommate does not qualify, the household may not be approved as originally submitted. Please contact our leasing team to discuss whether another available option applies.

Can I break my lease if I receive a job transfer?

At LaVista Crossing, a job transfer does not automatically cancel a lease. An early-termination or lease-buyout option is available according to the signed lease, with advance written notice and applicable fees. Please contact the leasing team to review the specific requirements before making plans.

Can I switch to a month-to-month lease after my first year?

At LaVista Crossing, in Tucker, GA, leases automatically convert to a month-to-month option at the end of the initial lease term, subject to the lease, proper notice requirements, and an additional month-to-month fee, until which time proper notice/intent to vacate is given. Please contact our leasing team before your lease expires to review current renewal and month-to-month options.

Is there a guest policy?

At LaVista Crossing, guests are welcome when they follow the guest and occupancy provisions in the lease and community policies. Extended stays may require the guest to apply and be approved as a resident. Please contact the leasing office before any extended visit.

Do you offer furnished apartments?

LaVista Crossing does not offer furnished apartments. Residents provide their own furniture and household items.

Is subletting allowed?

No. Subletting and unauthorized assignment of an apartment home are not permitted at LaVista Crossing. Any change in occupants must be reviewed and approved by the leasing office in accordance with the lease.

Apartment Features

What are the starting prices for each floor plan?

At LaVista Crossing, rental rates vary by floor plan, apartment home, lease term, move-in date, and availability. For the most accurate starting prices, please view current availability on our website, generate a personalized quote, or contact our leasing team.

What floor plans are available?

LaVista Crossing offers one-, two-, and three-bedroom apartment homes and townhome-style layouts in Tucker, GA, with approximately 725 to 1,350 square feet. Available layouts and features vary, so please review the current floor plans on our website.

What appliances are included?

At LaVista Crossing, apartment homes include a refrigerator, range, dishwasher, microwave, garbage disposal and washer and dryer. Stainless-steel or black appliances are available depending on the selected apartment home and finish package.

Are washers and dryers included?

At LaVista Crossing, apartment homes include washer and dryer.

What are the countertops and flooring like?

At LaVista Crossing, select apartment homes feature granite countertops. Flooring may include vinyl faux wood flooring and carpet, with finishes varying by floor plan and renovation package. Please tour the specific available home or ask the leasing team for its exact finishes.

Do units have patios or balconies?

Yes. At LaVista Crossing, apartment homes offer a private patio or balcony, depending on the floor plan and location of the selected home.

Is there smart home or keyless entry technology?

At LaVista Crossing, smart-home and keyless-entry features are not listed as standard features in every apartment home. Please contact our leasing team to confirm the access technology and available features for a specific home.

Is there air conditioning?

Yes. LaVista Crossing apartment homes include central air conditioning and heating for year-round comfort in Tucker, GA.Lat

Community Amenities

What amenities does the community offer?

At LaVista Crossing, community amenities include a swimming pool with sundeck and outdoor kitchen, fitness center, spin and yoga rooms, clubhouse and resident lounge, coffee and tea bar, playground, soccer court and pickle ball court, on-site dog park, picnic area with barbecue grills, Wi-Fi in select amenity areas, on-site management, and on-site maintenance.

What are the pool hours?

At LaVista Crossing, the swimming pool operates seasonally during posted daily hours. Pool dates and hours may change due to weather, maintenance, or community needs, so residents should refer to current community notices or contact the leasing office.

Is the fitness center accessible 24/7?

At LaVista Crossing, fitness-center access is available during the community's posted amenity hours, which are Sun Up - Sun Down. Please contact the leasing office for the most current access schedule and entry requirements.

Is there a dog park or pet washing station?

Yes. LaVista Crossing offers an on-site dog park for resident pets. A pet-washing station is not currently listed as a community amenity.

Are EV charging stations available?

LaVista Crossing does not currently list on-site EV charging stations as a community amenity. Please contact the leasing team for the most current information.

Is the community smoke-free?

Smoking at LaVista Crossing is governed by the lease and current community policies. Please contact the leasing team to review the applicable smoking rules before leasing.

Parking & Access

Is the community gated?

LaVista Crossing is not a gated community. Residents and guests must follow all posted access, parking, and community policies.

How does parking work?

At LaVista Crossing, surface parking is available throughout the community on a first-come, first-served basis. Vehicles must comply with registration, permit, and parking policies. Please contact the leasing team for current parking requirements and any available reserved options.

Is guest parking available?

Yes. Guest parking is available at LaVista Crossing in permitted areas on a first-come, first-served basis. Guests must follow posted parking rules and any registration requirements to avoid towing.

Is motorcycle parking available?

Motorcycles may park at LaVista Crossing in authorized vehicle parking areas when they comply with the community's registration and parking policies. Please contact the leasing office for current requirements.

Pets

Are pets allowed?

Yes. LaVista Crossing is a pet-friendly community welcoming cats and dogs, with a maximum of two pets per apartment home. Breed and weight restrictions apply, and all pets must meet the community's registration and screening requirements.

What are the pet fees?

At LaVista Crossing, the non-refundable pet fee is $300 per pet, and monthly pet rent is $35 per pet. A maximum of two pets is permitted per apartment home, with breed and weight restrictions. Please contact our leasing team to confirm the current policy before applying.

General Community Information

How do I submit a maintenance request?

At LaVista Crossing, residents can submit routine maintenance requests through the online resident portal or by contacting the leasing office. For qualifying after-hours maintenance emergencies, residents should call the community and follow the prompts for emergency service.

How are packages handled?

At LaVista Crossing, delivery carriers may deliver packages to the resident's apartment door or the designated mail and package areas, depending on the carrier and package. Residents should track deliveries directly with the carrier and retrieve packages promptly.

What schools serve this community?

LaVista Crossing is located within the DeKalb County School District. Current attendance-zone listings include Briarlake Elementary School, Henderson Middle School, and Lakeside High School. School assignments can change, so families should verify enrollment eligibility directly with the district.

What are the leasing office hours?

LaVista Crossing's leasing office is open Monday through Friday from 9:00 a.m. to 6:00 p.m. and Saturday from 10:00 a.m. to 5:00 p.m.; the office is closed on Sunday. Holiday or special-event hours may vary, so please contact the team or check the website for updates.